PRIVACY POLICY

Introduction

This Privacy Policy describes how we collect, use and protect the data of our customers, partners and website visitors in the area of logistics, transport and storage. Unlike the Terms of Use, which regulate the rules of use of the site and services, this policy is exclusively related to the processing and protection of data.

Types of data we collect

Contact information:
Name, surname, e-mail, phone number
Company information:
company name, PIB, seat address
Operational data:
information about shipments, storage units, transport requests.
Technical data: IP address, device type, cookies for the analysis of site visits.

Purpose of data processing

The data is used exclusively for:

Organization and monitoring of transport and storage.
Communication with clients and partners.
Optimization of logistics processes.
Legal obligations related to customs, invoicing and tracking of goods.

Security and data protection

Only authorized employees have access to data.
Security checks and system updates are carried out regularly.
Operational data on transport and storage are stored in accordance with the legal terms (most often 5 years).
Contact data is stored as long as there is business cooperation or until the user requests deletion.

Cookies and analytics

The website uses cookies to track visits and optimize services. Users can independently manage cookie settings in their web browser.

Contact

For all questions related to privacy and data processing, you can contact us via:

E-mail: info@panprologistics.rs
Telefon: +381 64 8474839